Frequently Asked Questions
Everything you need to know about our technical apparel and services.
What is the philosophy behind nanamica products?
Our design philosophy, 'One Ocean, All Lands,' focuses on creating standard-wear that transcends boundaries of genre, age, or gender, combining high-level technical functionality with classic fashion aesthetics.
How do I determine my size for GORE-TEX outerwear?
nanamica products often feature a relaxed, contemporary fit. We recommend checking the specific measurements on each product page and comparing them to a similar garment you already own. If you are between sizes, consider sizing down for a more tailored look.
Do you offer international shipping?
Yes, we ship to most countries worldwide via premium carriers. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that certain limited-edition collaborations may be final sale; check the product description for specific terms.
How should I care for my technical garments?
To maintain the performance of GORE-TEX and technical fabrics, we recommend following the specific care label instructions. Generally, machine wash on a gentle cycle with mild liquid detergent and tumble dry on low to reactivate the water-repellent coating.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.